Last Updated: August 25, 2026

This Shipping & Delivery Policy explains how Northbridge Containers processes, schedules, and delivers shipping containers and related products within the United States.

Because shipping containers are large, heavy products that require specialized transportation, delivery arrangements may vary depending on the product, inventory location, delivery destination, site accessibility, and equipment requirements.

Please review this policy before placing an order.

1. Shipping Coverage

Northbridge Containers may offer delivery to eligible locations within the United States, subject to:

• Product availability
• Delivery destination
• Freight carrier coverage
• Transportation availability
• Site accessibility
• Applicable legal or transportation restrictions

Delivery availability for a specific order may need to be confirmed before the order is finalized.

2. Order Processing

Orders are processed after the applicable order and payment requirements have been completed.

Order processing may include:

• Verifying order and payment information
• Confirming product availability
• Reviewing the selected container type, size, and condition
• Confirming the delivery address
• Reviewing delivery and site requirements
• Preparing the product for release or shipment
• Coordinating transportation and delivery scheduling

An order is not automatically scheduled for delivery simply because it has been submitted. Delivery scheduling begins according to the confirmed order terms and applicable payment requirements.

3. Delivery Timeframes

Delivery timeframes depend on several factors, including:

• Product availability
• Container location
• Delivery destination
• Freight carrier scheduling
• Equipment availability
• Weather conditions
• Site accessibility
• Customer scheduling
• Product customization or modification requirements

Any delivery timeframe provided on our website, in a quote, or during the ordering process is an estimate unless expressly confirmed otherwise in writing.

Northbridge Containers does not guarantee a specific delivery date unless such a commitment is expressly agreed to in writing.

Customized or modified containers may require additional preparation or production time.

4. Shipping and Delivery Costs

Shipping and delivery costs may vary depending on the specific order.

The applicable cost may depend on:

• Delivery location
• Distance from the product or inventory location
• Container size and type
• Freight equipment requirements
• Delivery accessibility
• Transportation conditions
• Special handling requirements

The applicable delivery charge, or the method used to determine that charge, will be communicated before the order is finalized.

If a product listing includes delivery, this will be clearly identified in the applicable product offer.

Northbridge Containers does not guarantee that delivery is free unless this is expressly stated for the applicable product or order.

5. Freight Delivery Methods

Shipping containers are generally delivered using freight transportation and equipment appropriate for the specific order.

Depending on the container, destination, and site conditions, delivery equipment may include:

• Tilt-bed trucks
• Flatbed trailers
• Container chassis
• Specialized container haulers
• Other appropriate transportation or offloading equipment

The delivery method will depend on the product and the conditions at the delivery location.

Customers should not assume that a particular type of delivery equipment is included unless it is confirmed for their order.

6. Delivery Scheduling

Once an order is ready for delivery, Northbridge Containers, a freight carrier, or an authorized logistics provider may contact the customer to coordinate delivery.

Customers should:

• Provide accurate contact information
• Remain reasonably available during the delivery scheduling process
• Provide accurate delivery and site information
• Notify us promptly of relevant access restrictions
• Communicate placement requirements before delivery where possible

Delivery appointments may be scheduled based on carrier availability and applicable transportation arrangements.

7. Customer Responsibilities Before Delivery

Customers are responsible for preparing the delivery location for safe access and container placement.

Before delivery, customers should ensure that the site has:

• Adequate access for large freight vehicles
• Sufficient driveway or road width
• Appropriate turning and maneuvering space
• Adequate overhead clearance
• A suitable and stable surface
• A reasonably clear placement area
• No undisclosed obstacles that could affect delivery

Potential obstacles may include:

• Low-hanging wires
• Trees or branches
• Narrow gates
• Parked vehicles
• Fences
• Structures
• Soft or unstable ground

Customers are also responsible for obtaining any permits, approvals, or authorizations required for container delivery or placement.

8. Site Access and Delivery Limitations

The freight carrier or delivery operator may determine that delivery cannot be safely completed if the site presents unsafe or inaccessible conditions.

Examples may include:

• Insufficient vehicle access
• Inadequate turning space
• Unsafe ground conditions
• Overhead obstructions
• Restricted roads or bridges
• Unavailable placement areas
• Other safety concerns

If delivery cannot be completed, Northbridge Containers will review the available options based on the circumstances.

Additional transportation, storage, rescheduling, or re-delivery costs may apply where they are caused by customer-requested changes, undisclosed site conditions, failed delivery access, or other circumstances disclosed before the additional service is arranged.

Any applicable charges will be communicated where reasonably possible.

9. Delivery and Placement

The final placement of a container depends on:

• Delivery equipment
• Site accessibility
• Ground conditions
• Safety requirements
• Operator judgment
• Container size and weight

While reasonable efforts may be made to accommodate customer placement instructions, Northbridge Containers and the delivery provider cannot guarantee placement in a specific location if doing so is unsafe or inaccessible.

Customers should communicate placement requirements before delivery.

10. Inspection at Delivery

Customers should inspect the container at the time of delivery whenever reasonably possible.

Before signing the delivery documentation, customers should review the product for:

• Visible transportation damage
• Significant discrepancies from the confirmed order
• Other issues that may require immediate attention

If visible damage is identified, customers should:

• Note the issue on the delivery documentation when possible
• Take clear photographs
• Retain relevant delivery paperwork
• Contact Northbridge Containers promptly

Prompt reporting helps us review the issue and determine the appropriate next steps.

11. Product Condition and Used Containers

Used shipping containers may have signs of previous use.

Depending on the individual container, these characteristics may include:

• Dents
• Scratches
• Surface rust
• Paint wear
• Repairs or patches
• Fading
• Previous markings

Normal wear or characteristics disclosed in the applicable product description are not automatically considered delivery damage or product defects.

Customers should review the specific product information before completing an order.

Unless expressly stated otherwise, product images may be representative and may not show the exact used container delivered.

12. Delivery Delays

Delivery may be delayed by circumstances including:

• Severe weather
• Natural disasters
• Traffic or transportation disruptions
• Carrier scheduling changes
• Equipment availability
• Mechanical issues
• Road closures
• Government or regulatory restrictions
• Permit delays
• Site accessibility issues
• Customer-requested changes

Where reasonably possible, Northbridge Containers will provide relevant updates regarding significant delivery delays.

13. Failed Delivery, Rescheduling and Re-Delivery

If a delivery cannot be completed because of circumstances such as:

• Incorrect delivery information
• Customer unavailability where an appointment is required
• Inaccessible property
• Unsafe site conditions
• Undisclosed access restrictions
• Customer-requested changes

the delivery may need to be rescheduled.

Additional costs may apply depending on the transportation provider and the circumstances. If applicable, the customer will be informed of the relevant charges before new arrangements are confirmed where reasonably possible.

14. Delivery Charges and Refunds

The refundability of delivery, freight, or transportation charges depends on the status and circumstances of the order.

Where an order is canceled, returned, or cannot be delivered, applicable transportation costs may be refundable, partially refundable, or non-refundable depending on:

• Whether freight has been scheduled or dispatched
• The reason for cancellation or return
• Services already performed
• The applicable order terms
• The circumstances of the delivery issue

Please review our Returns & Refunds Policy for additional information.

15. Shipping Information and Order Accuracy

Customers are responsible for providing accurate information when placing an order, including:

• Full delivery address
• Contact information
• Container requirements
• Relevant site-access information
• Special delivery instructions, where applicable

Incorrect or incomplete information may delay order processing or delivery.

If material changes are required after an order has been confirmed, pricing, delivery timing, or transportation arrangements may need to be updated before fulfillment.

16. Third-Party Freight Carriers

Northbridge Containers may use independent freight carriers, logistics providers, or other transportation partners to fulfill deliveries.

Delivery services may therefore be subject to reasonable operational procedures and safety requirements established by the applicable carrier.

Nothing in this policy is intended to limit any rights or remedies available under applicable law.

17. Changes to This Policy

Northbridge Containers may update this Shipping & Delivery Policy to reflect changes in:

• Delivery procedures
• Service coverage
• Freight operations
• Available transportation options
• Applicable legal requirements

The current version of this policy will be posted on our website with the applicable Last Updated date.

18. Contact Us

If you have questions about shipping, delivery availability, site preparation, freight scheduling, or an existing order, please contact Northbridge Containers before delivery is scheduled.

Northbridge Containers

Email: info@northbridgecontainers.com
Phone: +1 450 262 0359
Business Address: 10354 120 St Yard B, Surrey, BC V3V 4G2, Canada

For questions about an existing order, please include your order or invoice number and relevant delivery details.